https://community.sony.si/t5/xa-series/touch-screen-problem/m-p/3635918#M29054 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1236093">@Funcionamento</A>&nbsp;</P><P>I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.<BR /><BR /></P><P>Could you test your device? make sure to clean the screen and remove any protective glass, film and/or case<BR /><BR />Settings &gt; About phone &gt; Diagnostics &gt; Test<BR /><BR />Oreo<BR /><BR />Settings &gt; Support &gt; Tests</P> Sat, 09 Mar 2019 19:02:09 GMT Uliwooly 2019-03-09T19:02:09Z https://community.sony.si/t5/xa-series/touch-screen-problem/m-p/3635917#M29053 <P>My cell phone does not work the touch, and it's crashing. Never fell, sad in this device.</P><P><STRIKE>Meu celular não funciona o touch, e está travando. Nunca caiu, triste cm esse aparelho.&nbsp;</STRIKE></P> Sat, 09 Mar 2019 18:28:42 GMT https://community.sony.si/t5/xa-series/touch-screen-problem/m-p/3635917#M29053 Funcionamento 2019-03-09T18:28:42Z https://community.sony.si/t5/xa-series/touch-screen-problem/m-p/3635918#M29054 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1236093">@Funcionamento</A>&nbsp;</P><P>I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.<BR /><BR /></P><P>Could you test your device? make sure to clean the screen and remove any protective glass, film and/or case<BR /><BR />Settings &gt; About phone &gt; Diagnostics &gt; Test<BR /><BR />Oreo<BR /><BR />Settings &gt; Support &gt; Tests</P> Sat, 09 Mar 2019 19:02:09 GMT https://community.sony.si/t5/xa-series/touch-screen-problem/m-p/3635918#M29054 Uliwooly 2019-03-09T19:02:09Z