topic no signal in XA Series

no signal

Markiv — Sat, 02 Mar 2019 05:24:15 GMT

No signal on my Sony xperia since one year. Did factory reset but did not help.

Re: no signal

Uliwooly — Sat, 02 Mar 2019 08:13:12 GMT

@Markiv

was this phone repaired at any point? dropped? have you tested different SIM cards? was it dropped? exposed to water?

Re: no signal

Jonas — Tue, 19 Mar 2019 12:40:24 GMT

Hi @Markiv, sorry to hear about this.

Is the SIM card recognized by the device? For example, do you get a question to unlock the SIM card when powering on the device?

As @uliwooly mentioned, if you haven't tried with a different SIM card that is a good test to do, just to make sure that the SIM card isn't the culprit.

If it still doesn't recognize the SIM card, get in touch with your Local support team and they will arrange a repair for you.

Let us know how it went!