Shutdown issue

naida1627 — Thu, 07 Feb 2019 19:51:31 GMT

Such a problem, as soon as I connect the charger, the phone turns off. What is the reason ???

~~такая проблема,как только подключаю зарядное устройство,телефон выключается.В чем причина???~~

Re: Shutdown issue

Uliwooly — Fri, 08 Feb 2019 00:59:42 GMT

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Are you saying that if you connect the phone to a wall charger the phone turns off?

if so, have you tested different wall chargers and/or cables?

In any case, you might need to get it inspected by your Local support