topic Re: Xperia XA2 Ultra Data Not Working in XA Series

Xperia XA2 Ultra Data Not Working

kirbster123 — Thu, 10 Jan 2019 21:44:10 GMT

Couldnt find any advice, switched from iphone to the XA2 ultra, can't seem to get the data to work. Calling/text works fine, data is turned on, still doesn't work. Any help would be appreciated!

Re: Xperia XA2 Ultra Data Not Working

RachelMae — Wed, 23 Jan 2019 04:52:33 GMT

Same problem. Also switched from iPhone... Spent 12 hrs researching and trying to find a solution but so far nothing. Anyone who knows how to fix this problem please respond!!

Re: Xperia XA2 Ultra Data Not Working

Qatrium — Wed, 23 Jan 2019 05:31:22 GMT

@RachelMae @kirbster123

You might be missing APN settings, and you can try to download those settings while connected to Wi-Fi from Settings -> Network & internet -> Internet settings -> Accept -> Restart the phone after the settings are successfully downloaded and installed.

If this doesn't work for you, contact your network provider and ask for assistance on how to set up those settings manually.

Re: Xperia XA2 Ultra Data Not Working

RachelMae — Wed, 23 Jan 2019 21:34:10 GMT

I've heard that but when I go to network and internet settings, internet isn't an option and I've never been able to find an option to accept downloads