topic Re: [Update info] 50.1 .A.5.59 in XA Series

Known Issues so far

davidhozic — Fri, 30 Mar 2018 17:35:50 GMT

3 Months of using this and most of the bugs are still there

These are the bugs:

1.] Camera app sometimes shows a unknown error

2.] ~~Phone randomly freezes sometimes~~

3.] Still now RAW support, please sony, just add it (By that i mean full or limited mode of the camera2api)

4.] Both wifi and cellular drop from 3 bars to 1 bar sometimes.

5.] Wifi randomly disconnects.

6.] Overheating issues, possible solution- slow down the cpu clock when it reaches a certain level of degrees. Camera produces heat really quickly.

(battery wasn't charging, just some regular 1080p30fps filming)

7.] Camera's color tone goes to greenish in low light however it can be adjusted via brightness and color adjustments (hope it would do that automatically)

8.) Bluetooth issues (added by @Pol63)

10.] Battery percentage sometimes drops in a 2% adjustments(example: instead of going from 25 to 24, it goes from 25 to 23 skipping a percentage)

9.) Sometimes the mobile data signal just completely drops out (reported by other users)

11.) Not all calls received (reported by other users)

Im glad to see Sony watching this topic

[Update info] 50.1 .A.5.59

davidhozic — Fri, 30 Mar 2018 14:06:17 GMT

Please reply below if you noticed anything different after the update.

What's new:

1.) Defocus on half pressing doesn't occour in the manual mode when the flashlight is off anymore.

2.) Better photos?

3.) You tell me 😀

Re: [Update info] 50.1 .A.5.59

Pol63 — Mon, 02 Apr 2018 17:57:06 GMT

i have this phone for one month and noticed a cellular problem

with my previous phone at my home i had 75 to 100% signal on 4g, with the xa2 i'm between 25 and 75%, and sometimes only on 3g (and there are drops like said)

very annoying !

i've got bluetooth problems with my car (toyota verso 2012)

- many disconnections (5s reconnection)

- tracks names appears only 5% time

- next song continue only 60% time (need to go to deezer to pause and resume to recover music)

maybe the problem is from the car ...

photos are not very good

Re: [Update info] 50.1 .A.5.59

cobbler — Tue, 03 Apr 2018 19:31:21 GMT

I have an issue with this phone and I am not sure whether it's a sony issue or my network provider issue, I updated to 50.1 .A.5.59 and I noticed that I don't have the delivery report option in the preinstalled advanced settings for the SMS messaging app, what worries me is that according to the link below the XA2 (H3113) according to Sony does support this option, but when I take their instructions to get to the option I find it not there, so at the end of the day I am unable to enable delivery reports for my outgoing SMS texts.

My provider is Virgin Media, please state yours if you can kindly check if you see the option on your phone, link below gives details as to how to find it.

Sony Xperia XA2

Re: [Update info] 50.1 .A.5.59

davidhozic — Wed, 04 Apr 2018 06:48:48 GMT

I have it

Re: [Update info] 50.1 .A.5.59

Jonathan2396 — Thu, 05 Apr 2018 23:03:32 GMT

1 month and almosth 2 weeks with the phone, i really love the phone but these little bugs appearing are anoying me...

Bug on a call with the sensor

sometimes with the camera app, the app show "sd card not available bla bla"

the audio problem when record a video from the camera app

But the worst bug was like 3 days ago... the phone have like 12 days without a restart, i was using it and everything start to fail, the launcher, messenger and all, try everything but nothing open, thank god with only a restart fix the phone... that scare me so much!!

Sony i was thinkin on this phone or the galaxy A5 2017, but for me this is far better so please Sony dont make me return this beauty and get that galaxy!

BTW i have update the message app and still have the option for the msg, u should try a reset friend

Re: [Update info] 50.1 .A.5.59

davidhozic — Fri, 06 Apr 2018 04:43:23 GMT

he should reinstall the apo because its google's

Re: [Update info] 50.1 .A.5.59

davidhozic — Fri, 06 Apr 2018 22:09:28 GMT

I have just noticex that the signal drops in wifi appear when you cover the top antennas.. 2.4 Ghz band should easily pass thru the hand so this makes me thingthst either this phone has bad antennas or there id i software bug

Re: [Update info] 50.1 .A.5.59

Fri, 06 Apr 2018 22:13:58 GMT

@davidhozicwrote:
I have just noticex that the signal drops in wifi appear when you cover the top antennas.. 2.4 Ghz band should easily pass thru the hand so this makes me thingthst either this phone has bad antennas or there id i software bug

Do you have similar issue using 5g frequency?

Re: [Update info] 50.1 .A.5.59

Fri, 06 Apr 2018 22:17:45 GMT

@Jonathan2396wrote:
1 month and almosth 2 weeks with the phone, i really love the phone but these little bugs appearing are anoying me...
Bug on a call with the sensor
sometimes with the camera app, the app show "sd card not available bla bla"
the audio problem when record a video from the camera app
But the worst bug was like 3 days ago... the phone have like 12 days without a restart, i was using it and everything start to fail, the launcher, messenger and all, try everything but nothing open, thank god with only a restart fix the phone... that scare me so much!!
Sony i was thinkin on this phone or the galaxy A5 2017, but for me this is far better so please Sony dont make me return this beauty and get that galaxy!
BTW i have update the message app and still have the option for the msg, u should try a reset friend

May I ask which phone and carrier you use?

Re: [Update info] 50.1 .A.5.59

davidhozic — Fri, 06 Apr 2018 23:59:58 GMT

I don't have a 5g router at home but it also happens in school yes.

Re: [Update info] 50.1 .A.5.59

RE1281 — Mon, 09 Apr 2018 14:08:52 GMT

The camera crash is really irritating me. Sometimes upon opening the camera, I get message "Error: Cannot start camera. Restart camera or device". Another camera crash sometimes happen when switching from photo to video. When I switch to video mode i get the message "Error: Unknown error." Onnoying.....

Re: [Update info] 50.1 .A.5.59

Mon, 09 Apr 2018 14:33:51 GMT

@RE1281wrote:
The camera crash is really irritating me. Sometimes upon opening the camera, I get message "Error: Cannot start camera. Restart camera or device". Another camera crash sometimes happen when switching from photo to video. When I switch to video mode i get the message "Error: Unknown error." Onnoying.....

Unable to replicate this, if it happens though I'll report back.

Re: [Update info] 50.1 .A.5.59

spicybeefcube — Wed, 11 Apr 2018 17:35:18 GMT

Is anyone else getting calls only in 3g?

Because for me, it goes from lte to 3g during calls. I'm not sure if this normal or not. Usually with my previous phones, it stays in 4g during calls. So I'm thinking maybe the 3g is the reason why I have terrible call quality and dropped calls.

Re: [Update info] 50.1 .A.5.59

Wed, 11 Apr 2018 17:39:27 GMT

@spicybeefcubewrote:
Is anyone else getting calls only in 3g?
Because for me, it goes from lte to 3g during calls. I'm not sure if this normal or not. Usually with my previous phones, it stays in 4g during calls. So I'm thinking maybe the 3g is the reason why I have terrible call quality and dropped calls.

Yes, mines does the same, well mine changes from 3G to 3.5G which is H or H+ probably due to the lack of 4G coverage in my area which shouldn't be as it says the 4G coverage is good in my area.

Re: [Update info] 50.1 .A.5.59

Wed, 11 Apr 2018 19:51:23 GMT

@spicybeefcubewrote:
Is anyone else getting calls only in 3g?
Because for me, it goes from lte to 3g during calls. I'm not sure if this normal or not. Usually with my previous phones, it stays in 4g during calls. So I'm thinking maybe the 3g is the reason why I have terrible call quality and dropped calls.

May I ask who your provider is? the one that supports VOLTE 4G calls.

Re: Known Issues so far

davidhozic — Wed, 11 Apr 2018 22:03:35 GMT

just found another issue, battery stats sometimes drop by 2% instead of going one by one.

Re: Known Issues so far

Wed, 11 Apr 2018 22:17:29 GMT

It could be a faulty battery that you have.

Re: [Update info] 50.1 .A.5.59

spicybeefcube — Thu, 12 Apr 2018 00:38:36 GMT

@Unregistered userwrote:
@spicybeefcubewrote:
Is anyone else getting calls only in 3g?
Because for me, it goes from lte to 3g during calls. I'm not sure if this normal or not. Usually with my previous phones, it stays in 4g during calls. So I'm thinking maybe the 3g is the reason why I have terrible call quality and dropped calls.
May I ask who your provider is? the one that supports VOLTE 4G calls.

I'm with t-mobile and I just checked their website and apparently, the Xperia XA2 is not a supported device for VOLTE. 😕

Re: [Update info] 50.1 .A.5.59

cobbler — Thu, 12 Apr 2018 07:20:02 GMT

@spicybeefcubewrote:
@Unregistered userwrote:
@spicybeefcubewrote:
Is anyone else getting calls only in 3g?
Because for me, it goes from lte to 3g during calls. I'm not sure if this normal or not. Usually with my previous phones, it stays in 4g during calls. So I'm thinking maybe the 3g is the reason why I have terrible call quality and dropped calls.
May I ask who your provider is? the one that supports VOLTE 4G calls.
I'm with t-mobile and I just checked their website and apparently, the Xperia XA2 is not a supported device for VOLTE. 😕

Then how come it says this on the box?