topic How to remove all annoying ads that pop on my phone in XA Series

How to remove all annoying ads that pop on my phone

Sharllo — Wed, 31 Jan 2018 07:20:43 GMT

How to remove all annoying ads that pop on my phone

Re: How to remove all annoying ads that pop on my phone

Qatrium — Wed, 31 Jan 2018 07:54:37 GMT

Adds are usually generated by 3rd party apps, especially the untrusted ones. You have to figure out which app is causing those adds to appear, so start by uninstalling those apps you installed recently.

Re: How to remove all annoying ads that pop on my phone

Emil — Wed, 31 Jan 2018 10:15:43 GMT

Hi @Sharllo,

As @Quester pointed out, these adds most likely come from one or more apps you have installed on your device. You can test this if you reboot your device to safe mode and see if you get the same pop up adds in this mode.

If you don't get any adds in safe mode I recommend that you look over your installed apps until you find the one/ones that are causing this behavior.

If however you still get these pop ups in safe mode it would be great if you could share a screenshot of how it looks. You can take a screenshot by pressing volume down and the on/off key on the side of your device simultaneously on the side of your device.

Keep us posted how it goes!

Re: How to remove all annoying ads that pop on my phone

Sharllo — Sat, 17 Feb 2018 03:03:17 GMT

i already reformat my phone and my only problem is the ads in my google chrome .

how can i stop that ads

Re: How to remove all annoying ads that pop on my phone

Emil — Tue, 20 Feb 2018 12:45:34 GMT

If you get adds in when using Google Chrome it could be that you get ads depending on what websites you visit. This is nothing that your phone decides but the websites themselves.

If you don't think these adds are from websites I would still like a screenshot of how it looks, you'll find the instructions on how to take screenshot in my previous reply.

Re: How to remove all annoying ads that pop on my phone

Lucky06 — Sat, 11 Aug 2018 15:07:34 GMT

Please I always recieve annoying ads on my phone. How can I block or remove ads on sonny experior xa1 ultra

Re: How to remove all annoying ads that pop on my phone

Strampke — Sat, 11 Aug 2018 20:25:58 GMT

You can help us help you by telling us which ads are anoying you.

Is it when browsing?

Is it in your mail?

Is it popups? And if yes, when?

The answers from @Quester and @Emil already explain what is going on.

Re: How to remove all annoying ads that pop on my phone

AtomicBlondie — Wed, 13 Mar 2019 20:36:21 GMT

Hi I'm having the same problems with pop up ads just popping up at ridiculous times. I've took a screenshot of one that keeps appearing. I've done a safe reboot and I only had a few apps left on my phone and it showed up. Hope it helps! 👍

Re: How to remove all annoying ads that pop on my phone

Uliwooly — Wed, 13 Mar 2019 21:06:50 GMT

@AtomicBlondie

Do you experience the same in >>> safe mode

Re: How to remove all annoying ads that pop on my phone

AtomicBlondie — Wed, 13 Mar 2019 21:24:42 GMT

Yes it's annoying it's only started in the past week or so. I've deleted a lot of apps but it's made no difference. It seems to be the same three ads too. 😡

Re: How to remove all annoying ads that pop on my phone

AtomicBlondie — Wed, 13 Mar 2019 21:31:06 GMT

Hi i have posted a screen shot of a pop up ad further down this thread 👍😀

Re: How to remove all annoying ads that pop on my phone

Uliwooly — Wed, 13 Mar 2019 21:34:36 GMT

@AtomicBlondie

I see the screenshot but do test your phone in safe mode and report back

Re: How to remove all annoying ads that pop on my phone

Strampke — Wed, 13 Mar 2019 21:55:25 GMT

Popups mostly appear only after you have given permission on a website to receive push notifications.

Like on the screen shot or as mentioned before from apps.

You can start by going to settings, do a search for notifications (tap on magnifying glass) and switch off all kind of notifications.

You have to do the same for all apps too.

You can also take a look at app permissions.

It's very interesting to have some insight in where you allow apps to gather information from.

Re: How to remove all annoying ads that pop on my phone

AtomicBlondie — Thu, 14 Mar 2019 08:17:17 GMT

Hi. I restarted phone in safe mode and left it for a few hrs using it occasionally. There were no pop up ads at all. I have restarted it agsin as normal and deleted 6 of the latest apps I had installed. Then bam!! Another pop up for dog food. This has not happened in the time I've had my phone. TIA 😡🤔

Re: How to remove all annoying ads that pop on my phone

Strampke — Thu, 14 Mar 2019 09:27:14 GMT

If it looks like dogfood, feels like dogfood, tastes like dogfood,... it IS dogfood.

Looks like you have been targeted by Pedigree.

Maybe this will bring some relief:

Goto settings, apps & notifications, special app access, display over other apps and grant less permissions

Re: How to remove all annoying ads that pop on my phone

AtomicBlondie — Wed, 20 Mar 2019 11:18:51 GMT

Hi Guys

Thanks for all your reponses. I have tried and tested all your solutions and up intill now all seems well!!!

Once again guys thanks without id be tearing my hair out and probably throwing phone at the wall. Lol.