topic Re: Rif.: Simultaneous recordings on XR-55A80J in Android TV

Simultaneous recordings on XR-55A80J

CinnamonJalapeno — Sat, 01 Jan 2022 16:29:49 GMT

Is it possible to have 2 simultaneous recordings taking place on the XR055A80J?

I have dual tuners, with both plugged in and working. I have connected and prepared a hard drive, and can record one channel at a time whilst watching another. However, if I try to record 2 channels at the same time, without watching either, one fails.

I ran the TV's built-in performance checker on the hard drive, and it says that performance means some features may not be available but not which ones nor why.

Rif.: Simultaneous recordings on XR-55A80J

rooobb — Sat, 01 Jan 2022 18:53:43 GMT

The answer is no

Rif.: Simultaneous recordings on XR-55A80J

CinnamonJalapeno — Sun, 02 Jan 2022 09:57:41 GMT

Ok, thanks.

Another related question: when a recording is taking place, I can't open any of the new catch up apps (iPlayer, ITV Hub, All 4, etc). A message appears to say they cannot be accessed whilst recording. Other apps, e.g. Prime, Disney, Apple TV will work whilst recording. Is that to be expected? Anyone know why?

Rif.: Simultaneous recordings on XR-55A80J

rooobb — Sun, 02 Jan 2022 10:49:12 GMT

I am not in UK so I don't have any experience on them, I can only guess that those catch-up apps rely in any case on the tuner even if they can access content on-demand

Rif.: Simultaneous recordings on XR-55A80J

CinnamonJalapeno — Sun, 02 Jan 2022 12:53:57 GMT

They definitely don't rely on the tuner. The apps are also available on Android, iOS, Apple TV, Mac and Windows devices, and they just stream content like other catch up apps. I wonder if anyone else from the UK has found the same thing?

Rif.: Simultaneous recordings on XR-55A80J

E61DRC — Mon, 03 Jan 2022 09:55:13 GMT

Yes, the catch up apps do not work while a recording (digital or Freesat) is in progress. I suspect that it has something to do with the Youview implementation. Another reason to avoid Sony TVs in the future.

Re: Rif.: Simultaneous recordings on XR-55A80J

Anonymous — Thu, 06 Jan 2022 16:13:01 GMT

Hey,

The dual tuner is made so that you can record a channel, while watching another channel, not recording 2 channels, or 2 programs at the same time, also no, you can view the Catch up apps while recording as it's all part of the YouView services.

Cheers.

Re: Rif.: Simultaneous recordings on XR-55A80J

CinnamonJalapeno — Thu, 06 Jan 2022 18:02:46 GMT

It's the first time I've had a dual-tuner device that can only record one programme at a time. It's like going back to the 1990s! I'm surprised Sony doesn't explain anywhere that it designed it for single programme recording only.

I don't quite follow the bit about recording whilst using catch up apps not being possible because of YouView. I don't use YouView, and it is not enabled on my TV. In any case, other YouView devices can record whilst using a catch up app, so this appears to be entirely a Sony decision.

Re: Rif.: Simultaneous recordings on XR-55A80J

Anonymous — Thu, 13 Jan 2022 14:58:51 GMT

To be honest, not quite sure about that!

You could get in touch with their support to confirm or deny that, and leave us the feedback, maybe it will also help others!

Re: Rif.: Simultaneous recordings on XR-55A80J

CinnamonJalapeno — Thu, 13 Jan 2022 18:36:32 GMT

I have contacted Sony for support, but so far it's just been silence. If I hear back I'll sure to post here.

Re: Rif.: Simultaneous recordings on XR-55A80J

HannahEd01 — Tue, 18 Jan 2022 17:57:09 GMT

Hey CinnamonJalapeno, have you tried the chat option? You get instant response.

Re: Rif.: Simultaneous recordings on XR-55A80J

CinnamonJalapeno — Tue, 18 Jan 2022 19:09:48 GMT

I haven't been able to use the support chat unfortunately. I am normally at work and unable to use it whilst it is open, and the once or twice that hasn't been the case it has still said "All our agents are currently helping customers, or the chat is closed."

Re: Rif.: Simultaneous recordings on XR-55A80J

HannahEd01 — Wed, 19 Jan 2022 13:33:41 GMT

Hey, try emailing then, let us know how it goes.

Re: Rif.: Simultaneous recordings on XR-55A80J

CinnamonJalapeno — Wed, 19 Jan 2022 18:00:54 GMT

Yep, I emailed but Sony haven't replied. That was around 11 or 12 days ago.

I have given up and bought a 2nd hand Humax box instead. It's such a shame that I have to purchase old, 2nd hand technology to do a job that Sony only half implemented.

Re: Rif.: Simultaneous recordings on XR-55A80J

Anonymous — Thu, 20 Jan 2022 14:46:04 GMT

Hey @CinnamonJalapeno,

Yea that might sound bad, but if they do end up replying to you, It'd be worth it if you share their reply with us still.

Cheers.

Re: Rif.: Simultaneous recordings on XR-55A80J

CinnamonJalapeno — Thu, 20 Jan 2022 19:02:59 GMT

Will do 👍

Re: Rif.: Simultaneous recordings on XR-55A80J

Anonymous — Fri, 21 Jan 2022 16:52:17 GMT

Great, thanks a lot.