topic Re: Cashback Claim on 65 A1E OLED in Android TV

Cashback Claim on 65 A1E OLED

beastofrock — Wed, 10 Jan 2018 19:49:45 GMT

Good evening can someone point me in the direction of who and where to contact to chase up a cashback claim?

Re: Cashback Claim on 65 A1E OLED

LightFoot — Wed, 10 Jan 2018 20:23:59 GMT

@beastofrock wrote:
Good evening can someone point me in the direction of who and where to contact to chase up a cashback claim?

Hi @beastofrock. The cashback page has various links including check status and contact information.

https://www.sony.co.uk/offers/a1cashback

Re: Cashback Claim on 65 A1E OLED

beastofrock — Wed, 10 Jan 2018 20:55:47 GMT

thank you, i have just checked and it says my proof of purchase has been accepted, do you know how long from that moment will i recieve cashback?

Re: Cashback Claim on 65 A1E OLED

LightFoot — Wed, 10 Jan 2018 21:29:51 GMT

@beastofrock wrote:
thank you, i have just checked and it says my proof of purchase has been accepted, do you know how long from that moment will i recieve cashback?

Hi @beastofrock I can only see what you can see. If you have a look at the terms and conditions (bottom centre of https://www.sony.co.uk/offers/a1cashback ) it provides you with a telephone number (para 20) and this (para 14):

14. Please allow 28 days for receipt of your Cashback once all criteria has been fulfilled; where we are unable to meet this deadline then we will do so as quickly as possible thereafter.