topic Re: KDL-43W805C 3d picture error in Android TV

KDL-43W805C 3d picture error

durbass — Tue, 02 Jan 2018 08:52:45 GMT

i watched a 3d movie and all the way through the movie i had vertical lines...... any ideas on the problem

Re: KDL-43W805C 3d picture error

Anonymous — Mon, 01 Jan 2018 17:51:09 GMT

Hi there,

Have you tried a factory reset?

Best wishes,

Re: KDL-43W805C 3d picture error

durbass — Tue, 02 Jan 2018 11:19:11 GMT

I have tried factory reset, but still the same.

Rob

Re: KDL-43W805C 3d picture error

Drewde — Tue, 02 Jan 2018 12:13:45 GMT

Hi Rob,

Is it just this specific film or every film you try? Does it happen when you're using other inputs? What device are you using to play the film?

Drew

Re: KDL-43W805C 3d picture error

durbass — Wed, 03 Jan 2018 06:27:37 GMT

Hi Drew

Its on all 3d films plus when i 1st turn on the tv i get i thick red line at the bottom of the tv horizontal about 6 inch's high all the width of the tv, and after 10 mins it dissappears.

Rob

Re: KDL-43W805C 3d picture error

Drewde — Thu, 11 Jan 2018 16:15:07 GMT

Thanks for the info. The Sony Support team will be able to help further. You can reach them here: https://services.sony.co.uk/supportmvc/en/Contact/Email

Thanks,

Drew