topic Re: SONY KDL-50W755C Remote unresponsive after standby in Android TV

SONY KDL-50W755C Remote unresponsive after standby

Maxim.xxxl — Sat, 05 Mar 2016 15:03:21 GMT

Software version: PKG3.317.0102EUA

After switching the television on after stanby controls do not work - neither from remote control or using the buttons from the back of the TV.

Re: SONY KDL-50W755C Remote unresponsive after standby

Anonymous — Mon, 07 Mar 2016 13:01:27 GMT

Hi there

Unfortunately this is a known issue - the temporary fix is to power cycle the tv.

Cheers

Re: SONY KDL-50W755C Remote unresponsive after standby

Stav1878 — Fri, 18 Mar 2016 16:57:19 GMT

Did anybody resolve this issue? It's just since the last tv system update? Please help thanks

Re: SONY KDL-50W755C Remote unresponsive after standby

mass82 — Fri, 18 Mar 2016 19:02:14 GMT

I have the same problem. Its very frustraiting 😕

Re: SONY KDL-50W755C Remote unresponsive after standby

MiCal1967 — Fri, 18 Mar 2016 19:12:23 GMT

Give a try on this:

Unpair your TouchPad Remote

Remove the TouchPad remote batteries

Soft reboot your TV set.

If not solved try a factory reset but do not pair your TouchPad Remote.

Re: SONY KDL-50W755C Remote unresponsive after standby

Maxim.xxxl — Fri, 18 Mar 2016 19:22:15 GMT

I dont have touchpad remoute, but i I found a temporary solution. I control the TV with my phone ( TV SideView application)

Re: SONY KDL-50W755C Remote unresponsive after standby

Maxim.xxxl — Fri, 18 Mar 2016 19:31:29 GMT

I hope Sony will fix this problem in the next firmware

Re: SONY KDL-50W755C Remote unresponsive after standby

matrigw69 — Thu, 24 Mar 2016 07:10:27 GMT

I got this problem too. Keep having to cut the power and reboot. Every morning. Not good.

Re: SONY KDL-50W755C Remote unresponsive after standby

MiCal1967 — Thu, 24 Mar 2016 10:59:55 GMT

You mean the RMT-TX100D ?

Happened to me also two days ago for the first time after 3.5 months of usage. I removed the 2 AA batteries for 15 seconds put them back and then it was OK again.

Sony NEW ULTRA AAA provided with our TV sets are not alkaline but carbon zinc batteries(different elecrolyte) and they do not last long. Try replacing them if you have not allready done so.

Re: SONY KDL-50W755C Remote unresponsive after standby

velchuri — Sun, 10 Jul 2016 08:14:00 GMT

We have 50W800D sony bravia 50 inch TV - Andriod.

TV remote doesn't work after returned from stand-by mode. We have to do the hard restart, it started very recently after updating andriod OS. Hopefully next firmware can fix this issue.

Re: SONY KDL-50W755C Remote unresponsive after standby

matrigw69 — Sun, 10 Jul 2016 18:21:54 GMT

Work around for now. Instead of switching the TV off at the wall and back on again. I use the TV side view app on my i-phone/pad also works on android. Use the TV remote control in that app to switch the TV off and it comes back on again with sound and a responsive actual remote control. Hopefully Sony will fix the issue soon.

Re: SONY KDL-50W755C Remote unresponsive after standby

Todd543 — Tue, 05 Mar 2019 18:35:36 GMT

Hi does anybody know how to fix the issue with the siny bravia RMT-TX100D,thet will not turn on or stay on,nor will the android apps load up,please help!!,it's driving me nuts two weeks without a tv now =(

Re: SONY KDL-50W755C Remote unresponsive after standby

velchuri — Wed, 06 Mar 2019 01:28:09 GMT

Few checks, try one by one and see if we got any luck.

1. check batteries in the remote.
2. Power Off and ON the TV, thenUpgrade TV OS
3. Remove recently installed apps especially if any music/Audio related Apps.
4. Remove all external devices like any USB or disk drives
5. Finally if nothing works, Call for support.

All the best