topic Re: KD55XD8005C and ps4 pro (HDR is not supported on your tv) in Android TV

KD55XD8005C and ps4 pro (HDR is not supported on your tv)

ivoc90 — Sun, 18 Dec 2016 14:38:02 GMT

I have sony xd 8005 c. It is said that it is HDR tv. When I connect it with ps4 pro, in settings it is said that resolution is 3840x2160, 60 Hz, colour format is RGB, but HDR is said that not supported on my tv.

So, I

Check the PS4 video settings are to auto.

In tv settings put HDMI (all 4 of them) to enhanced mode

Swapped cable over to all 4 HDMIs

Checked that TV has the latest firmware update.

I am using the correct HDMI cable, the one that came with the Pro.

Even tryed to put ps4 to safe mode and put HDCP on 1.4

Anyone has any solution?

Thank you.

Re: KD55XD8005C and ps4 pro (HDR is not supported on your tv)

kdombaz — Mon, 19 Dec 2016 11:02:40 GMT

~~Hi,~~

~~Please see this thread https://community.sony.co.uk/t5/android-tv/netflix-hdr-firmware-update-12th-april-kd49x8005cbu/td-p/2165414 . I have the same TV (49") and I know it doesn't support HDR.~~

~~Sorry to dash your hopes,~~

~~Koray~~

A "D" can make such difference. My bad ppl.

Re: KD55XD8005C and ps4 pro (HDR is not supported on your tv)

Budhi108 — Mon, 19 Dec 2016 10:56:12 GMT

in thread you link is about x8005. and this is about XD8005

xd8005 have HDR

https://www.amazon.co.uk/d/Home-Cinema-TV-Video/Sony-KD55XD8005-Android-Freeview-PlayStation/B01IF52BE4

Re: KD55XD8005C and ps4 pro (HDR is not supported on your tv)

kdombaz — Mon, 19 Dec 2016 11:06:28 GMT

I'll take a punt here and say do the following

reset tv

keep all hdmi'd to standard.

reset ps4

use a different hdmi

keep all settings to on PS4 video out and TV as defaults

connect to hdmi1 get 1080p

change hdmi to enhanced and see what happens

I hope this helps.

Koray

Re: KD55XD8005C and ps4 pro (HDR is not supported on your tv)

ivoc90 — Wed, 21 Dec 2016 18:51:39 GMT

Nothing seems to help. TV is now in repair, it is something wrong with it.

Koray, thanks a lot for your time..

Re: KD55XD8005C and ps4 pro (HDR is not supported on your tv)

kdombaz — Wed, 21 Dec 2016 19:49:51 GMT

Just over Xmas as well. Hope it gets repaired quickly.

Cheers